Service, Support and Training (SS&T)

At CHS, we believe that service, support and training (SS&T) is the core foundation of any successful software installation and experience. CHS is dedicated to providing the best SS&T available. This is why CHS was the first to offer a Client Care Department exclusively focused on client satisfaction.

CHS staff represent the highest level of professionalism, product knowledge and communication skills. Our staff utilizes cutting edge technology to provide your practice with the level of expertise you require.

There are many benefits of joining a CHS SS&T program, however the single most important benefit is meeting all of your daily challenges. 

Our SS&T unique approach includes:

• Accessibility
  • SS&T is available via
    • Phone
    • Onsite
    • Email
    • Fax
    • Online Chat
    • Webinars
    • Classrooms
• CHS Employees
  • Product Certified Specialists
    • Lytec
    • Practice Partner
    • MediNotes
    • Revenue Cycle Management
  • IT Experts
    • Off-Site Backup
    • MS Windows, Desktop and Server
  • Healthcare Experience
    • Practice Administrators on staff
    • Healthcare Providers on staff
    • Healthcare Executives on staff
• CHS Approach
  • Customized offerings to fit every practice's needs
• Technology
  • Utilizing today’s technology to bring you better, and faster, SS&T support
• Product Liaison
  • As a recognized software SS&T leader in the industry, software developers such as McKesson, Lytec, Practice Partner, Medinotes and others look to our SS&T department for software enhancement recommendations. This means that CHS is an advocate for your current and future software needs.
• Founding and current member of the Lytec Advisory Board
  • Our charter outlines our mission and commitment to continuously work in unison with the developers to enhance the Lytec product and exceed client and industry requirements and expectations.